If your property purchase unfortunately falls through, you don’t need to worry about losing the initial fees you've paid. Our Fee Guarantee ensures that any fees initially paid to the brokerage, your lender provided surveyor, or your lender will be transferred to your next application or refunded when you. Secure a new property using our in-house mortgage services. This is our commitment to ensuring that you are not out of pocket due to unforeseen circumstances that prevent your property purchase from proceeding. The Guarantee is available on properties considered standard construction (brick-built, tile roof). Terms and Conditions Eligibility: The Fee Guarantee applies to fees paid as part of the initial mortgage application process through Eataway Mortgage Services, provided to us by our partners at More Financial. Exclusions: The guarantee does not cover any additional costs or fees incurred outside of the initial application process, nor does it cover any losses resulting from non-disclosures or personal decisions to withdraw from the purchase. Limitations: The guarantee is limited to the fees directly associated with the initial application and does not include any secondary or subsequent fees that may arise. No Formal Confirmation Needed: The absence of formal confirmation from the client regarding the acceptance of the Fee Guarantee terms does not exempt the client from its use or the conditions stated here.

An initial conversation will not affect your credit score. If we later apply for an Agreement in Principle or mortgage, we will explain any credit check before it happens.

Yes. We can help if your current deal is ending, you want to borrow more, or you want to review your current mortgage.

No. The service is available to help you, but you are not obliged to use it.

The mortgage service is provided by More Financial, working alongside Eastaway Estate Agents to support buyers and sellers.

Yes. We can give you an idea of your borrowing potential based on your income, deposit, commitments and credit profile.

Yes. We regularly help first-time buyers understand deposits, monthly payments, affordability, mortgage types and the buying process.

A mortgage adviser will contact you at the booked time to understand your situation, budget, deposit, income and next steps.

Yes, the initial mortgage appointment is free and there is no obligation.

Usually ID, proof of income, bank statements, proof of deposit and details of any debts or credit commitments.

That is exactly what the first conversation is for. We can help you understand where you stand and what to do next.

Yes. Your details are handled confidentially and only used to help with your mortgage or protection enquiry.

Yes. We can help limited company directors, sole traders, contractors and people with complex income.

Yes. We can help landlords and investors review buy-to-let mortgage options.

No. Your private financial information stays with the mortgage adviser. Estate agents may only be updated where appropriate, for example confirming progress, with your permission.

We can compare a wide range of lenders and products to help find a suitable mortgage for your circumstances.

We will explain any fees clearly before you proceed. There is no charge for the initial conversation.

That is fine. You can still use the call to get a second opinion or check your options.

No. We can help whether you are just starting, viewing properties, making an offer, or already agreed on a purchase.

Yes. We can review life insurance, critical illness cover, income protection and home insurance where appropriate.

Yes. If you are offering on a property or need an urgent Agreement in Principle, request a call back or book the earliest appointment available.